FREE DELIVERY TO UK MAINLAND ADDRESSES

All items will be in plain discreet packaging with no company name on parcel.

You can expect delivery by Parcelforce 24hr or 1st Class Royal Mail - FREE OF CHARGE!

Delivery worldwide £10

Europe £7.00

Ireland £7.00

Due to the nature of the products we supply, we will exchange items provided they are returned complete, unused, undamaged and in the original packaging, with any appropriate security tags intact, within 14 days of receipt.

All exchanges must arrive back with us within 14 working days from the day after receipt. This policy is in accordance with current UK laws, and we have no obligation to offer an exchange on any item(s) arriving after this time. It is entirely the responsibility of the customer to ensure that the appropriate postal service is used in order to meet this time-scale, as is the postal cost of returning the item(s) to us. You should also be aware that we will not accept any financial liability for any parcel that may become lost or damaged whilst on its way to us, so please ensure that you send it via a service offering you the relevant level of compensation and that any supporting document is retained. Should an item become lost or damaged, it is the customers’ responsibility to make a claim against Royal Mail, we will however assist you as much as possible, and supply you with any supporting documentation necessary.

*Please note that we will not under any circumstances accept returns on hosiery, body stockings, thongs, knickers & g-strings due to hygiene reasons

Under the UK Distance Selling Regulations, you have 7 working days to cancel the contract for your order with us. In this case we will issue you with a full refund however you will need to return the entire order at your cost if you have already received them.

In all cases, the goods must be in their original condition and will be inspected on their return. If you decide to cancel your order with thisispleasure.co.uk you must let us know by emailing us on the contact us page quoting the order number.

All returns must be agreed in advance, and a Returns Form completed and included within the parcel.

Please note that refunds will only be given under the distance selling regulations or in the case of a faulty item

We will be pleased to assist with any sizing, material or colour queries prior to ordering should you require this.